Boundaries & Professionalism: Our Standards
- Clear service boundaries - you know exactly what to expect
- Your privacy is protected - no data sharing, discreet service
- Consent is required - you control the experience
- Professional therapists - trained, vetted, respectful
We believe professional massage requires clear boundaries and mutual respect. This page explains our standards, what we do and don't offer, and how we ensure a safe, comfortable experience for every client.
Service Boundaries
We are clear about what we offer and what we don't. This protects both our clients and our therapists.
What We Offer
- Professional massage therapy (relaxation, deep tissue, therapeutic)
- Specialty massage services (tantric, nuru, lingam - as listed on our services page)
- Hotel outcall and in-call options
- English-speaking therapists for international clients
- Transparent pricing with no hidden fees
What We Don't Offer
- Any services not explicitly listed on our website
- Anything involving illegal activities
- Services to intoxicated clients
- Services that make our therapists uncomfortable
Privacy Protection
Your privacy matters. Here's how we protect it:
| Area | Our Policy |
|---|---|
| Contact Information | Used only for booking; never shared or sold |
| Hotel Details | Known only to your assigned therapist; deleted after service |
| Booking History | Kept confidential; used only to improve service |
| Arrival/Departure | Therapists dress professionally and arrive discreetly |
| Payment Records | Cash preferred; digital payments show generic description |
Discretion in Hotels
Our therapists understand hotel massage etiquette:
- Professional attire (no revealing clothing)
- Carry professional massage equipment
- Identify as "massage therapist" if asked by hotel staff
- Follow all hotel guest policies
Consent & Communication
You are in control of your massage experience. Here's how we ensure comfort:
Before the Session
- Discuss any injuries, sensitivities, or areas to avoid
- Clarify service type and duration
- Agree on pressure level preference
- Confirm pricing and any applicable surcharges
During the Session
- Speak up: Tell the therapist if anything is uncomfortable
- Adjust anytime: Request more/less pressure, skip an area, take a break
- Stop if needed: You can end the session at any time
Draping Policy
Professional draping (towel coverage) is standard. Only the area being worked on is exposed. You can request additional coverage at any time.
Our Therapists
All Linda Massage therapists meet our professional standards:
Qualifications
- Professional massage training certification
- Minimum 2 years experience
- English communication ability (for international clients)
- Background verification
Professional Standards
- Punctual arrival within quoted ETA
- Clean, professional appearance
- Bring all necessary equipment and supplies
- Respect client boundaries and preferences
- Maintain hygiene standards (hand washing, clean linens)
Therapist Rights
Our therapists also have boundaries:
- Right to decline inappropriate requests
- Right to end a session if boundaries are violated
- Right to a safe, respectful work environment
FAQ
What if I have a complaint about a therapist?
Contact us immediately via WhatsApp or our contact form. We take all feedback seriously and will address any issues promptly.
Can I request a specific gender therapist?
Yes. Let us know your preference when booking and we will accommodate if possible. Most of our therapists are female.
What should I wear during the massage?
Undress to your comfort level. Most clients remove clothing but keep underwear on. Professional draping ensures modesty throughout.
Is photography or recording allowed?
No. Recording of any kind during the session is strictly prohibited and will result in immediate termination of service.
What if I need to cancel or the therapist doesn't meet expectations?
See our Booking & Cancellation Policy for details on cancellations, refunds, and how we handle service issues.
Questions? We're happy to discuss any concerns before booking. WhatsApp us or see our FAQ page.
Related Guides
- Shanghai Massage Complete Guide - Main hub for all Shanghai massage information
- Booking & Cancellation Policy - How to book, cancel, or reschedule
- First Time Client Guide - What to expect on your first visit
- FAQ - Common questions answered
- About Linda Massage - Our story and values